Check @Blizzard CS on Twitter, or the technical support forums linked at the bottom of this article, for information on any ongoing issues.
If you have tried all of these steps and still require assistance, please visit our Technical Support Forum (World of Warcraft) (Star Craft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.
I'm sleepy as all hell so i just want to install it and go to bed. Then after about 2 hours of updates, it says the same error, but for the update. maybe i just need to download the update, its like 300 plus mb.
Little did i know this was just the beginning of my ordeal that was yet to come. So i decide to skip that and just download the enitre game from Blizzard. The first time it was literally telling me it was gong to take 70 plus hours to download 7 gbs, i've downloaded 9gb in about 10 hours, i'm a little mad at this point. The download just stops, i try it again and it won't continue.
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However, now when I try to reinstall the game, the Diablo 3 Setup starts 'Updating setup files...' and then hangs; I have had a quick google for ideas on how to fix it which seems to bring up a bunch of posts when the server loads were really high last year, nevertheless I have been through the list of suggestions, making sure that secondary login is enabled, running the installer as administrator, etc.
After leaving the installer for ~30 minutes, it finally brings up an error stating it could not run the Blizzard agent; This gives me an error code - BLZPTS00007 - which gives me a few more google hits including a seemingly official guide on how to troubleshoot agent issues on Battle.net, however performing the steps listed under 'Advanced Troubleshooting' still hasn't resolved my problem.
Click the arrow next to the heading to unfold the source code of the Play On Linux installer script for Star Craft II.
Visit the Create a script for Play On Linux - Chapter 1: Getting to know Bash for instructions about how to run a Play On Linux installer script, including screenshots.